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| Contact information for broadcast and business services and support: |
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| Repair Parts: |
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Customer Service: ordering, order tracking, returns
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Email: ProParts@am.sony.com | |
Phone: 800-538-7550, 9:00 a.m. - 7:00 p.m. ET, Monday - Friday.
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Parts research:
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Email: ProPartsResearch@am.sony.com | |
Phone: 800-538-7550, 9:00 a.m. - 7:00 p.m. ET, Monday - Friday.
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| Repair Services: |
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Email: SEL.BPC.Svc@am.sony.com |
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Phone: 866-766-9272.
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| Software: |
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Email: ProParts@am.sony.com |
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Phone: 800-538-7550, 9:00 a.m. - 7:00 p.m. ET, Monday - Friday.
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| Technical Subscriptions: |
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Email: BSSC.TIS@am.sony.com |
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Phone : 408-352-4500
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| Sony Training Institute: |
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Research and sign up for classes, purchase training materials
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Email: Training@am.sony.com |
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Phone : 408-352-4500.
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Fax : 408-352-4212.
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SupportNETsm Service Agreements and SystemWatchsm |
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| Registration for Professional Products: |
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Not available; please retain and present your proof of purchase if service is needed
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| Technical Support for Professional Products: |
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Product operational assistance
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Phone: 800-883-6817, 8:30 a.m. - 8:00 p.m. ET, Monday - Friday
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Product technical diagnostic support
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If you have a current SupportNET agreement
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Phone: 877-398-7669, 24 hours a day, 7 days a week.
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If you do not have a current SupportNET agreement
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Phone: 866-766-9272, 24 hours a day, 7 days a week
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Technical Support
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Email: bis.product.support@am.sony.com |
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