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Repair  &  Maintenance   
   
Service Request
 
 
 

Create a depot or field service request for your Sony professional equipment.

     

 

Depot Service:

Send your unit to a Sony service center for repair or maintenance.

Model: 

New: Click below to get depot service status.
Repair Service Status

repair_fs_msg

To request a service engineer to come to your location for onsite repair ormaintenance of your unit, please select the state in which the unit is located, then click the button below.
State: 

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Model NumberDescription
CSM200R/USSTORAGE MANAGEMENT SYS REDUNDANT CONSOLE
CSM200R/USSTORAGE MANAGEMENT SYS REDUNDANT CONSOLE
CSM200SP/USSUPPORTPACK FOR CSM-200.
CSM200SP/USSUPPORTPACK FOR CSM-200.
CSM20SS1/USCSM20 S1 UNIT
CSM20SS1/USCSM20 S1 UNIT
CSM20SS12CSM20 S1 UNIT 2 DRIVES
CSM20SS12CSM20 S1 UNIT 2 DRIVES
CSM60B/TPETASITE LIBRARY SYSTEM/R...
CSM60B/TPETASITE LIBRARY SYSTEM/R...
CSM60B/US60 SLOT PETASITE TAPE LIBRARY.
CSM60B/US60 SLOT PETASITE TAPE LIBRARY.
CSM60BF/USSTORAGE MANAGEMENT SYSTEM 100 FC.
CSM60BF/USSTORAGE MANAGEMENT SYSTEM 100 FC.
CSM60BS/USSTORAGE MANAGEMENT SYSTEM 100 SCSI.
CSM60BS/USSTORAGE MANAGEMENT SYSTEM 100 SCSI.
CSM60BSRBSTORAGE MANAGEMENT SYSTEM 100 SCSI.
CSM60BSRBSTORAGE MANAGEMENT SYSTEM 100 SCSI.
CSM60SP/USSUPPORTPACK FOR CSM-60.
CSM60SP/USSUPPORTPACK FOR CSM-60.
CSMA2400Atto FibreBridgeFCBR-2400-D00 4Gb w/SFPs
CSMA2400Atto FibreBridgeFCBR-2400-D00 4Gb w/SFPs
CSMABLTL/USEXTENSION KIT (BL).
CSMABLTL/USEXTENSION KIT (BL).
CSMABLTS/USEXTENSION KIT (BS).
CSMABLTS/USEXTENSION KIT (BS).
CSMABR210EFabric Switch w/8 4Gb SFP adapters.
CSMABR210EFabric Switch w/8 4Gb SFP adapters.
CSMABR210EXFabric Switch w/8 4Gb SFP adapters.
CSMABR210EXFabric Switch w/8 4Gb SFP adapters.
CSMABR310FC w/8 8Gb SFP,fixed rack,1YR NDAdv Swap
CSMABR310FC w/8 8Gb SFP,fixed rack,1YR NDAdv Swap
CSMABR310XFabric Switch w/8 4Gb SFP adapters..
CSMABR310XFabric Switch w/8 4Gb SFP adapters..
CSMACBLL/USEXTENSION KIT (CL).
CSMACBLL/USEXTENSION KIT (CL).
CSMACBLS/USEXTENSION KIT (CS).
CSMACBLS/USEXTENSION KIT (CS).
CSMADIF/USREDUNDANT POWER UNIT (DRIVE).
CSMADIF/USREDUNDANT POWER UNIT (DRIVE).
CSMADRLT05FDO NOT USE --> Use material CSMADRLTO5F
CSMADRLT05FDO NOT USE --> Use material CSMADRLTO5F
CSMADRLTO4FXLTO-4 PetaSite library drive unit-FC.
CSMADRLTO4FXLTO-4 PetaSite library drive unit-FC.
CSMADRLTO5Ultrium LTO 5 Drive For PETASITE 2W.
CSMADRLTO5Ultrium LTO 5 Drive For PETASITE 2W.
CSMAEX200S/USSAIT-2 External tape Drive, SCSI.
CSMAEX200S/USSAIT-2 External tape Drive, SCSI.
CSMAEX230F/USSAIT-2 External tape Drive, FC.
CSMAEX230F/USSAIT-2 External tape Drive, FC.
CSMAEXLT05SAS8100842 LTO5 EXTERNAL 1H SAS IBM TS2350.
CSMAEXLT05SAS8100842 LTO5 EXTERNAL 1H SAS IBM TS2350.
CSMAFCA1/USFC ADAPTER.
CSMAFCA1/USFC ADAPTER.
CSMALCDKITBlack 17" LCD, keybrd,mouse & pwr cord.
CSMALCDKITBlack 17" LCD, keybrd,mouse & pwr cord.
CSMALCDKITXBlack 17" LCD, keybrd,mouse & pwr cord.
CSMALCDKITXBlack 17" LCD, keybrd,mouse & pwr cord.
CSMAPCUCSM200/100/60 PETASITE CONTROLLER UNIT..
CSMAPCUCSM200/100/60 PETASITE CONTROLLER UNIT..
CSMAPCUG5CSM200/100/60 PetaSite Controller Unit.
CSMAPCUG5CSM200/100/60 PetaSite Controller Unit.
CSMAPCUG5XCSM200/100/60 PetaSite Controller Unit.
CSMAPCUG5XCSM200/100/60 PetaSite Controller Unit.
CSMAPCUG6HP DL360G6, 4GB Ram, 72GBx2 SAS 15K...
CSMAPCUG6HP DL360G6, 4GB Ram, 72GBx2 SAS 15K...
CSMAPCUG6XHP DL360G6, 4GB Ram, 72GBx2 SAS 15K..
CSMAPCUG6XHP DL360G6, 4GB Ram, 72GBx2 SAS 15K..
CSMAPSD/USREDUNDANT POWER UNIT (DRIVE).
CSMAPSD/USREDUNDANT POWER UNIT (DRIVE).
CSMAPSL/USREDUNDANT POWER UNIT (LIBRARY).
CSMAPSL/USREDUNDANT POWER UNIT (LIBRARY).
CSMAR19/US19" RACK.
CSMAR19/US19" RACK.
CSMAT1600FIBM LTO4 FC raw drive, P/N 95P5121...
CSMAT1600FIBM LTO4 FC raw drive, P/N 95P5121...
CSMAT1600FXIBM LTO4 FC raw drive, P/N 95P5121.
CSMAT1600FXIBM LTO4 FC raw drive, P/N 95P5121.
CSMAT3000FLTO5 Ultrium5 FH Fiber Channel p/n 46X16
CSMAT3000FLTO5 Ultrium5 FH Fiber Channel p/n 46X16
CSMSPHASUPPORTPACK FOR PSC2 CLUSTER.
CSMSPHASUPPORTPACK FOR PSC2 CLUSTER.
CSMU100B/USUPGRADE KIT CSM-60BF/BS TO CSM-100BF/BS.
CSMU100B/USUPGRADE KIT CSM-60BF/BS TO CSM-100BF/BS.
CSMU200B/CMUPGRADE KIT CSM-100B TO CSM-200B, CMU.
CSMU200B/CMUPGRADE KIT CSM-100B TO CSM-200B, CMU.
CSMU200B/USUPGRADE KIT CSM-100BF/BS TO CSM-200BF/BS
CSMU200B/USUPGRADE KIT CSM-100BF/BS TO CSM-200BF/BS
CSP9411S/US2X/4X EXTERNAL CD-ROM DRIVE KI.
CSP9411S/US2X/4X EXTERNAL CD-ROM DRIVE KI.
CTBZST1010Pk Content Browser
CTBZST1010Pk Content Browser
CTE600AUDIO CONFERENCE COMMUNICATOR..
CTE600AUDIO CONFERENCE COMMUNICATOR..
CTE600/SSCTE-600 FIRST PRODUCTION...
CTE600/SSCTE-600 FIRST PRODUCTION...
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