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Repair & Maintenance   
   
Service Request
 
 
 

Create a depot or field service request for your Sony professional equipment.

     

 

Depot Service:

Send your unit to a Sony service center for repair or maintenance:

Model: 

New: Click below to get depot service status.
Repair Service Status

Field Service:

To request a service engineer to come to your location for onsite repair or maintenance of your unit, please select the state in which the unit is located, then click the button below.
State: 

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Model NumberDescription
HKQV2061SD32CH SD ONLY OUTPUT EXPANSION FIN
HKQV2062NRNON-RECLOCKING SD ONLY OUTPUT SIMM
HKQV2062RRECLOCKING SD ONLY OUTPUT SIMM
HKQV2069POWER SUPPLY FOR Q256 VIDEO ROUTER
HKQV2070SYSTEM SD ONLY MONITOR MODULE
HKQV2128SD128X32 SD ONLY CROSS POINT MODULE
HKQV2256MNR256X32 MULTI-FORMAT NONRECLOCKING MODULE
HKQV2256MR256X32 MULTI-FORMAT RECLOCKING MODULE
HKQV2256SD256X32 SD ONLY CROSS POINT MODULE
HKQX6010MMULTI FORMAT SDI 32 INPUT/DISTRIBUTION
HKQX6010SDSD SDI ONLY 32 INPUT/DISTRIBUTION
HKQX6032BIAES 32 BAL. INPUT/DISTRIBUTION
HKQX6032BOAES 32 CHANNEL MATRIX/BAL. OUTPUT
HKQX6032UIAES 32 UNBALANCED INPUT/DISTRIBUTION
HKQX6032UOAES 32 CHANNEL MATRIX/UNBALANCED OUTPUT
HKQX6040MMULTI FORMAT SDI 32 CH. MATRIX/OUTPUT
HKQX6050BLANKING PLATE FOR SHORT LOADED FRAMES
HKQX6064BIAES 64 BALANCED INPUT/DISTRIBUTION
HKQX6064BOAES 64 CHANNEL MATRIX/BALANCED OUTPUT
HKQX6069REDUNDANT POWER SUPPLY SET
HKQX6090REDUNDANT CONTROLLER CARD SET
HKQX6091REDUNDANT REFERENCE CARD SET
HKQXSP01PASS THROUGH PROCESSING MODULE
HKQXSP02SD ONLY 8 CHANNEL RECLOCKING MODULE
HKQXSP03MULTI-FORMAT 8 CHANNEL RECLOCKINGMODULE
HKQXSP04MULTI DISPLAY PROCESSING MODULE
HKS5810M33 INPUT BOARD SET
HKS5810SD33 INPUT BOARD SET
HKS5811M34 CASCADE INPUT BOARD SET
HKS5811SD34 CASCADE INPUT BOARD SET
HKS5820M33 INPUT DISTRIBUTION BOARD
HKS5830M264 X 34 MATRIX BOARD
HKS5830SD264 X 34 MATRIX BOARD
HKS5860M34 OUTPUT BOARD
HKS5860SD34 OUTPUT BOARD SET
HKSP008HDFRAME SYNCHRONIZER
HKSP061MDIGITALVIDEO 8X4 SELECTOR FOR PFVSP3300.
HKSP105HD AUDIO/VIDEO MULTIPLEXER BOARD
HKSP105STOK HD AUDIO/VIDEO MULTIPLEXER BOARD
HKSP106HD AUDIO/VIDEO DEMULTIPLEXER BOARD
HKSP106STOK HD AUDIO/VIDEO DEMULTIPLEXER BOARD
HKSP1125HD UP CONVERTER BOARD
HKSP1530Dual Link to 3G Converter
HKSP300MODULAR CONTROLLER FOR PFVSP3300.
HKSP3015G to Dual-Link Converter
HKSP311HDDIGITAL KEYER
HKSP313HD COLOR CORRECTOR BOARD
HKSP525DOWN CONVERTER BOARD..
HKSPC820IFDVSPC820 MULTI SWR/RTR INTERFACE
HKSPC820KLDVSPC820 KLOTZ RTR INTERFACE
HKSPC8213rd Party Router I/F Board
HKSPC821A3rd party Router I/F board
HKSPR80ROUTING SWITCHER CONTROLLER
HKSPR81ROUTING SWITCHER BACKUP CPU
HKSR101FIBER OPTIC INTERFACE
HKSR101BFIBER OPTIC INTERFACE
HKSR102SELECT FPS RECORDING OPTION.
HKSR103Sony RGB 60P Processor Board
HKSR5001/1Format Converter Option Board
HKSR5001NBCFORMAT CONVERTER BOARD OPTION
HKSR5002DIGITAL BETACAM DECODER FOR SRW5000..
HKSR5002NBCDIGITAL BETA DECODER OPTION
HKSR50034:4:4 I/O INTERFACE BOARD.....
HKSR5103Sony Advance Processor
HKSR5105SONY HDMI/i.LINK (HDV)OUTPUT BOARD
HKSR5802Sony HD DigitalBetacam Processor Board..
HKSR5803HQSony Advanced HQ Processor Board.......
HKSR5803SQSony RGB SQ Processory Board
HKSR58UKUpgrade Kit for SRW5800/1
HKSR9001HD-SDI Expansion Board for SRW9000
HKSR90020Picture Cache Board for SRW9000
HKSR9002/TPicture Cache Baord for the 9000
HKSR9003RGB Processing Board for the SRW9000
HKSR9003/TRGB Processing Board for the SRW9000
HKSR9004SRW9000 Filter Servo Unit
HKSR90PLSRW9000 upgrade kit to SRW9000PL
HLV55VIDEO COLOR CAMERA
HMD25XQCHYRON LEX2 CHARACTER GENERATOR (SD)
HMDA200/US'17" FD DISPLAY
HMDA440ITA
HMU800MAIN UNIT-OF HI SPEED
HMU800AMAIN UNIT OF HIGH SPEED
HMU800BMAIN UNIT OF HI SPEED
HOODA170Monitor Hood for PVMA170
HOODA250Monitor Hood for PVMA250
HP/USCSSENTERREALMATERIALNAMEHERENOT>40D
HP9000G301H P
HPVECTRAPENTIUM PC 16MB RAM
HQMCHD MASTER CONTROL SWITCHER CHASSIS
HQMC8AES8 AES AUDIO CHANNELS
HQMCANIMANIMATION OPTION FOR THE HQMC-LOGO1
HQMCBMMULTI FORMAT MASTER CONTROL CHASSIS XLR
HQMCBSDSD ONLY MASTER CONTROL CHASSIS XLR
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