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Repair & Maintenance   
   
Service Request
 
 
 

Create a depot or field service request for your Sony professional equipment.

     

 

Depot Service:

Send your unit to a Sony service center for repair or maintenance:

Model: 

New: Click below to get depot service status.
Repair Service Status

Field Service:

To request a service engineer to come to your location for onsite repair or maintenance of your unit, please select the state in which the unit is located, then click the button below.
State: 

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Model NumberDescription
HKPFD270/24PHDCAMDECODERBOARD
HKPFE270HDCAM ENCODER BOARD
HKPFE270/24PHDCAMENCODERBOARD
HKPFPS300BACKUP POWER SUPPLY UNIT
HKPFSP003DIGITAL VIDEO DISTRIBUTION AMP
HKPFSP021OPTICAL TO ELECTRICAL CONVERTE
HKPFSP022ELECTRICAL TO OPTICAL CONVERTE
HKPSU01POWER SUPPLY UNIT
HKPSU02POWER SUPPLY UNIT.
HKPSU03BACKUP POWER SUPPLY UNIT
HKPSU03/FBACK UP POWER SUPPLY UNIT
HKPSU04POWER SUPPLY UNIT..
HKPSU05Power Supply Unit
HKPSU11POWER SUPPLY UNIT.
HKQA2032AI32CH AA INPUT FIN FOR Q256
HKQA2032AO256X32 CROSS POINT/AA OUTPUT
HKQA2032BI32CH DA BALANCED INPUT FIN FOR Q256
HKQA2032BO256X32 CROSS POINT/DA BALANCED OUTPUT
HKQA2032EI32CH INPUT EXPANSION FIN FOR AUDIO Q256
HKQA2032EO32CH OUTPUT EXPANSION FIN FOR AUDIOQ256
HKQA2032UI32CH DA UNBALANCED INPUT FIN FOR Q256
HKQA2032UO256X32 CROSS POINT/DA UNBALANCED OUTPUT
HKQA2069POWER SUPPLY FOR Q256 AUDIO ROUTER
HKQA2070SYSTEM MONITOR MODULE FOR AUDIO AUDIOQ2
HKQA2091BBALANCED REF. ADAPTOR FOR AUDIO Q256
HKQA2091UUNBALANCED REF. ADAPTOR FOR AUDIO Q256
HKQC1069REDUNDANT POWER SUPPLY FOR CONTROLLER
HKQC1080SC-1000 SYSTEM CONTROLLER MODULE
HKQC1092ADDITIONAL Q-LINK & SERIAL PORTS
HKQC1093TIMECODE MODULE
HKQD3267SIMM - 2CH DATA MODULE FOR RS422
HKQD3268SIMM - 2CH DATA MODULE FOR RS232
HKQD3269REDUNDANT POWER SUPPLY FOR Q32
HKQD6469REDUNDANT POWER SUPPLY FOR Q64
HKQQ2050BLANKING PLATE FOR Q256 ROUTER SYSTEMS
HKQQ2090CONTROLLER CARD FOR Q256 ROUTER SYSTEMS
HKQQ20924 CHANNEL Q-LINK ADAPTOR FOR Q256ROUTER
HKQQ20933 PORT RS485 ADAPTOR FOR Q256 ROUTER
HKQQ2094NETWORK CONNECTOR FOR Q256 ROUTER
HKQT5062LPSU TRAY FOR TOPAZ LEFT
HKQT5062RPSU TRAY FOR TOPAZ RIGHT
HKQT5069REDUNDANT EXTERNAL PSU FOR TOPAZ
HKQV2040M32CH MULTI-FORMAT INPUT FIN FOR Q256
HKQV2040SD32CH SD ONLY INPUT FIN FOR Q256
HKQV2041SD32CH SD ONLY INPUT EXPANSION FIN
HKQV2060M32CH MULTI-FORMAT OUTPUT FIN FOR Q256
HKQV2060SD32CH SD ONLY OUTPUT FIN FOR Q256
HKQV2061SD32CH SD ONLY OUTPUT EXPANSION FIN
HKQV2062NRNON-RECLOCKING SD ONLY OUTPUT SIMM
HKQV2062RRECLOCKING SD ONLY OUTPUT SIMM
HKQV2069POWER SUPPLY FOR Q256 VIDEO ROUTER
HKQV2070SYSTEM SD ONLY MONITOR MODULE
HKQV2128SD128X32 SD ONLY CROSS POINT MODULE
HKQV2256MNR256X32 MULTI-FORMAT NONRECLOCKING MODULE
HKQV2256MR256X32 MULTI-FORMAT RECLOCKING MODULE
HKQV2256SD256X32 SD ONLY CROSS POINT MODULE
HKQX6010MMULTI FORMAT SDI 32 INPUT/DISTRIBUTION
HKQX6010SDSD SDI ONLY 32 INPUT/DISTRIBUTION
HKQX6032BIAES 32 BAL. INPUT/DISTRIBUTION
HKQX6032BOAES 32 CHANNEL MATRIX/BAL. OUTPUT
HKQX6032UIAES 32 UNBALANCED INPUT/DISTRIBUTION
HKQX6032UOAES 32 CHANNEL MATRIX/UNBALANCED OUTPUT
HKQX6040MMULTI FORMAT SDI 32 CH. MATRIX/OUTPUT
HKQX6050BLANKING PLATE FOR SHORT LOADED FRAMES
HKQX6064BIAES 64 BALANCED INPUT/DISTRIBUTION
HKQX6064BOAES 64 CHANNEL MATRIX/BALANCED OUTPUT
HKQX6069REDUNDANT POWER SUPPLY SET
HKQX6090REDUNDANT CONTROLLER CARD SET
HKQX6091REDUNDANT REFERENCE CARD SET
HKQXSP01PASS THROUGH PROCESSING MODULE
HKQXSP02SD ONLY 8 CHANNEL RECLOCKING MODULE
HKQXSP03MULTI-FORMAT 8 CHANNEL RECLOCKINGMODULE
HKQXSP04MULTI DISPLAY PROCESSING MODULE
HKS5810M33 INPUT BOARD SET
HKS5810SD33 INPUT BOARD SET
HKS5811M34 CASCADE INPUT BOARD SET
HKS5811SD34 CASCADE INPUT BOARD SET
HKS5820M33 INPUT DISTRIBUTION BOARD
HKS5830M264 X 34 MATRIX BOARD
HKS5830SD264 X 34 MATRIX BOARD
HKS5860M34 OUTPUT BOARD
HKS5860SD34 OUTPUT BOARD SET
HKSP008HDFRAME SYNCHRONIZER
HKSP061MDIGITALVIDEO 8X4 SELECTOR FOR PFVSP3300.
HKSP105HD AUDIO/VIDEO MULTIPLEXER BOARD
HKSP105STOK HD AUDIO/VIDEO MULTIPLEXER BOARD
HKSP106HD AUDIO/VIDEO DEMULTIPLEXER BOARD
HKSP106STOK HD AUDIO/VIDEO DEMULTIPLEXER BOARD
HKSP1125HD UP CONVERTER BOARD
HKSP1530Dual Link to 3G Converter
HKSP300MODULAR CONTROLLER FOR PFVSP3300.
HKSP3015G to Dual-Link Converter
HKSP311HDDIGITAL KEYER
HKSP313HD COLOR CORRECTOR BOARD
HKSP525DOWN CONVERTER BOARD..
HKSPC820IFDVSPC820 MULTI SWR/RTR INTERFACE
HKSPC820KLDVSPC820 KLOTZ RTR INTERFACE
HKSPC8213rd Party Router I/F Board
HKSPC821A3rd party Router I/F board
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