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Repair & Maintenance   
   
Service Request
 
 
 

Create a depot or field service request for your Sony professional equipment.

     

 

Depot Service:

Send your unit to a Sony service center for repair or maintenance:

Model: 

New: Click below to get depot service status.
Repair Service Status

Field Service:

To request a service engineer to come to your location for onsite repair or maintenance of your unit, please select the state in which the unit is located, then click the button below.
State: 

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Model NumberDescription
DVS9KFRAMEWTAE (DVS9000 REPLACEMENT)
DVSA1201DIGITAL AUDIO ROUTING SWITCHER
DVSA3232ROUTING SWITCHER
DVSKLCOMMISON-SITE CHECK PER DAY W/O TRVL & EXP
DVSKLDOCSDOCUMENTATION
DVSKLENGSYSTEM ENGINEERING, PER DAY
DVSKLFAXFACTORY ACCEPTANCE PER DAY
DVSKLICHDEXCHANGE HARDDRIVE FOR I_CRM
DVSKLICRM/98RACKMNTCTL PC W/REMOVABLE HDRIVE; WIN98
DVSKLICRM/NTRACKMNTCTL PC W/REMOVABLE HDRIVE; NT
DVSKLIHUB01212 PORT 2 SPEED HUB, RACKMNT INTRNL PSU
DVSKLIHUB088 PORT 2 SPEED HUB, RACKMNT INTRNL PSU
DVSKLIHUB2424 PORT 2 SPEED HUB, RACKMNT INTRNL PSU
DVSKLISW1212 PORT 2 SPEED SWITCH RKMT, INTRNLPSU
DVSKLISW2424 PORT 2 SPEED SWITCH RKMT, INTRNL PSU
DVSKLV126/164 Ch FIBER-IO CARD, BASE=ONE (RXTX)LAN
DVSKLV126/264 Ch - FIBER-IO CARD; W/ (RXTX, RXTX)O
DVSKLV126/364 CH FIBER-IO CARD;w/(RXTX,RXTX,TX,TX)
DVSKLV180REDUNDANT SYNC CARD
DVSKLV181REDUNDANT VIDEO SYNC CARD
DVSKLV198REDUNDANT CONTROLLER
DVSKLV220VADIS-LITE-MAONFRM, WALLMOUNT, 7 SLOTS
DVSKLV2528 CH - ADAT - TX/RX
DVSKLV26064/56 CH - MADI - RX CARD
DVSKLV26164/56 CH - MADI - TX CARD
DVSKLV2728 CH - Y2 - TX/RX
DVSKLV292SERIAL DATA INTERFACE
DVSKLV360LEVEL-MEASURE-CARD, 32 CHR 960 & 962
DVSKLV501ECONTROL PNL W/24 LCD-BUTTONS,19"-2U,LAN
DVSKLV532EGPI INTFC,19"-2U,32 OPTO IN,RLY OUT,LAN
DVSKLV6188 CH - A/D CARD 24 BIT
DVSKLV6388 CH - D/A 24BIT
DVSKLV710SDI INP CARD-2 SDI W/4 CH EMBED AUDIO
DVSKLV7188 AES / EBU INP CARD, 75/110 SWITCHABLE
DVSKLV7198 AES / EBU INP CARD W/SRC, 75/110 OH
DVSKLV730SDI OUTP CARD; 2 SDI INP W/4 CH EMB AUD
DVSKLV7388 AES/EBU OUTP CARD, 75/110 SWITCHABLED
DVSKLV880MAINFRAME, 19"-4U, W/CNTRL, SYNC, PSU
DVSKLV880VVADIS-MAINFRM 19"-4U,W/CNTRL,V-SYNC,PSU
DVSKLV960DSP CARD (GAIN, MIX, N-1)
DVSKLV962DELAY ADDON FORV960; ORDER 960 & 962
DVSKLVFOTXOPT ADD'L TX FOR V_125 & V_126 FIBER IO
DVSKLVFRTXOPTIONAL TXRX FOR V_126 FIBRE IO,TX,TX)
DVSKLVK50124 LCD PB
DVSKLVK532GPI
DVSKLVKONF1VADIS FRAME V_880
DVSKLVPSU15REDUND.PWR SUPPLY 15V, 110-240V
DVSKLVPSU5/3REDUND PWR SUPPLY 5V, 110-240V
DVSKLVV2528 CH - ADAT - TX/RX
DVSM1000CDIGITAL MASTER SWITCHER
DVSRS1616REMOTE ROUTING SWITCHER
DVSTC3232TIMECODE ROUTING SWITCHER
DVSV1201DIGITAL VIDEO ROUTING SWITCHER
DVSV1616DIGITAL ROUTING SYSTEM
DVSV3232BDIGITAL VIDEO ROUTING SWITCHER
DVSV3232MDIGITAL VIDEO ROUTING SWITCHER
DVSV6464DIGITAL VIDEO ROUTER
DVSV6464BDIGITAL VIDEO ROUTING SWITCHER
DVSV6464MDIGITAL VIDEO ROUTING SWITCHER
DVSV6464M/ANASA FRAME A PRECONFIGURED
DVSV6464M/BNASA FRAME B PRECONFIGURED
DVSV6464M/CNASA FRAME C PRECONFIGURED
DVSV6464M/DNASA FRAME D PRECONFIGURED
DVSV6464M/ENASA FRAME E PRECONFIGURED
DVSV6464M/FNASA FRAME F PRECONFIGURED
DVSV6464M/GNASA FRAME G PRECONFIGURED
DVSV6464M/HNASA FRAME H PRECONFIGURED
DVSV6464M/INASA FRAME A PRECONFIGURED
DVW2000DIGITAL BETACAM VTR.
DVW2000/BGTDVW VTRS
DVW2000PDIGITAL BETACAM PAL EDITING VTR
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