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Repair & Maintenance   
   
Service Request
 
 
 

Create a depot or field service request for your Sony professional equipment.

     

 

Depot Service:

Send your unit to a Sony service center for repair or maintenance:

Model: 

New: Click below to get depot service status.
Repair Service Status

Field Service:

To request a service engineer to come to your location for onsite repair or maintenance of your unit, please select the state in which the unit is located, then click the button below.
State: 

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Model NumberDescription
DMWGEA2INTEL PRO/1000 XTL SERVER NIC.
DMWGEA3INTEL PRO/1000 XT SERVER NIC
DMWGES1XPRI NET GIG E SWITCH CISCO 2970-24T
DMWGES2NETGEAR GSM7224 SWITCH 24 PORTS
DMWGES3NETGEAR GS108 COPPER GIGABIT SWITCH
DMWHDD146FL146GC 146GB FIBRE-CHANNEL DRIVE
DMWHDD300FLB300GC7 -SNY 300GB FIBRE-CHANNEL DRIVE
DMWHDD73FL73GC 73GB FIBRE-CHANNEL DRIVE.
DMWI05NL/BGTDMWI05NL/BGT.
DMWIF01/ADSDTI-CP BOARD FOR AVID
DMWIF02XPRI OPT BD FOR HD UPGRADE
DMWIF02/THDTV INTERFACE BOARD
DMWN05NL/BGTDMWN05NL/BGT.
DMWRPC1SCMRENDER104.
DMWRPRKIT/TREPAIR PARTS KIT FOR XPRI WORKSTATION.
DMWRPSMRPS10M WTI MASTER MODULE.
DMWRPSSRPS10S WTI SATELLITE MODULE
DMWRT01/BGTDMWRT01/BGT.
DMWS01NLXPRI WORKSTATION FOR 601 AND MPEG IMX
DMWS01SPKV6 UPGRADE KIT FOR S01NL/S05NL
DMWS02NLXPRI WORKSTATION FOR HD 601 AND MPEG IMX
DMWS02NL/THDTV NON-LINEAR PROD SYSTEM
DMWS02SPKV6 UPGRADE KIT FOR S02NL
DMWS05NLXPRI WORKSTATION FOR MPEG IMX
DMWS05NL/FCMPEG NON-LINEAR EDITING -NO HDD W/HBA.
DMWS05NL/ISW1XPRI INGEST W/ (2) SDI INPUTS.
DMWS05NL/ISW2XPRI INGEST W/ (2) HDSDI INPUTS.
DMWS05NL/ISW5XPRI INGEST W/ (2) HDSDI INPUTS.
DMWS05NL/ISW7XPRI INGEST W/ (2) HSSDI INPUTS.
DMWSA1SIIG DUAL PROFILE PCI2S SERIAL ADAPTER
DMWSAN01/BGTDMWSAN01/BGT.
DMWSFP1XPRI NET SFP CONNECTOR FOR DMW-FCS1.
DMWSFP2C626SFPSFP 2 METER SFP.
DMWSFP88-PACK SFP FOR DMW-FCS8/16/20 SFP2-SW-03
DMWSNFS17-00026-3 STORNEXT FILE SYSTEM SW
DMWST001XPRI DISK STORAGE UNIT W/ 180 GB
DMWST002SDAE10U CLARION DAE
DMWST002/SDAE10U CLARION DAE
DMWST002/ADMW-ST001/73
DMWST01SFB2016 DUALLOOP FIBRE.
DMWST02SFB4016 DOUBLE DUALLOOP FIBRE.
DMWST146SF216-SNY0114608 FIBRE CHASSIS W/8X146GB
DMWST73SF216-SNY07308 FIBRE CHASSIS W/8X73GB.
DMWSTA002XPRI OPT BD FOR RAID-3 UPGRADE
DMWSTA05FCSONY FIBRE CHANNEL INTERFACE CARD.
DMWSTCVRFLBCOVER BLANK DRIVE COVER.
DMWSTR2EFRB4216512 DUAL RAID ENCLOSURE.
DMWSTRMKEF22RMKSQ RACK MOUNT KIT.
DMWTRAININGXPRI TRAINING
DMWUPS1SDDUPS 5KW UPS W/FAIL MON
DMWZ70B&I Vocal Speech Package
DMXE2000DIGITAL AUDIO MIXER
DMXE3000DIGITAL AUDIO MIXER
DMXP01PORTABLE DIGITAL MIXER
DMXR100DIGITAL AUDIO MIXER.
DMXS6032NEW PRODUCT
DNE1000DIGITAL NEWS EDITING WORKSTATI.
DNE1000ABSDNE1000/BKNE1010/11/20/40/BKV.
DNE1000NWSDNE2000PAC2 BREAKOUT DNE1000
DNE2000SPEC09DNE2000 W/ MAV555/09
DNE2000SPEC18DNE2000 W/ MAV555/18
DNE50DIGITAL EDITING SYSTEM W/PC
DNE700DIGITAL NEWS EDITING SYSTEM
DNE700/SPECDNE700 / WITH DNEDESKTOP1
DNE700/SPEC45DNE700 EDITOR PAC 2
DNE700/SPEC50DNE700 EDITOR PAC 2
DNE700/UPGDNE700 UPGRADED MODEL
DNE700QAQA LABOR FOR THE DNEDESKTOP1 AND DNE700
DNE700UPKITDNE700 UPGRADE KIT
DNE700UPKITSPDNE700UPKIT/SPEC W/ DNEDESKTOP1
DNE760CIBM 760C THINKPAD 9546-21U
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