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Repair & Maintenance   
   
Service Request
 
 
 

Create a depot or field service request for your Sony professional equipment.

     

 

Depot Service:

Send your unit to a Sony service center for repair or maintenance:

Model: 

New: Click below to get depot service status.
Repair Service Status

Field Service:

To request a service engineer to come to your location for onsite repair or maintenance of your unit, please select the state in which the unit is located, then click the button below.
State: 

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Model NumberDescription
DEVADTDB25MRJ45 TO DB25M ADAPTOR.
DEVADTDB9FRJ45 TO DB9F ADAPTER.
DEVDMV5/128UPUPGRADE TO DM5, 32 DEVICE VERSION
DEVDMV5/16UPUPGRADE TO DM5, 16 DEVICE VERSION
DEVDMV5/256UPUPGRADE TO DM5, 256 DEVICE VERSION
DEVDMV5/32UPUPGRADE TO DM5, 32 DEVICE VERSION
DEVDMV5/64UPUPGRADE TO DM5, 64 DEVICE VERSION
DEVDMV5/LV2UPDM 5.X, LEVEL 2 UPGRADE
DEVDMV5/LV3UPDM 5.X, LEVEL 3 UPGRADE
DEVDMV5/LV4UPDM 5.X, LEVEL 4 UPGRADE
DEVDMV5/LV5UPDM 5.X, LEVEL 5 UPGRADE
DEVDMV6/128UPUPGRADE TO DM6.1, 128 DEVICE VERSION.
DEVDMV6/16UPUPGRADE TO DM6.1, 16 DEVICE VERSION.
DEVDMV6/256UPUPGRADE TO DM6.1, 256 DEVICE VERSION.
DEVDMV6/32UPUPGRADE TO DM6.1, 32 DEVICE VERSION.
DEVDMV6/64UPUPGRADE TO DM6.1, 64 DEVICE VERSION.
DEVDMV6/ADD1Device Monitor, Additional Device.
DEVDMV6/LV2UPDM 6.1 LEVEL 2 UPGRADE.
DEVDMV6/LV3UPDM 6.1 LEVEL 3 UPGRADE.
DEVDMV6/LV4UPDM 6.1 LEVEL 4 UPGRADE.
DEVDMV6/LV5UPDM 6.1 LEVEL 5 UPGRADE.
DEVEDS/DB25FEXTERNAL DEVICE SERVER W/ DB25F.
DEVEDS/DB9M2EXT. DEVICE SERVER W/ DUAL DB9M.
DEVEDS16PRTerminal server, rack mount, 16 port
DEVEDS32PRTerminal server, rack mount, 32 port
DEVEDS8PRTerminal server, rack mount, 8 port
DEVETS16PRTERMINAL SERVER, RACK MOUNT, 16 PORT.
DEVETS16PSTERMINAL SERVER, DESKTOP, 16 PORT.
DEVETS32PRTERMINAL SERVER, RACK MOUNT, 32 PORT.
DEVETS8PSTERMINAL SERVER, DESKTOP, 8 PORT.
DEVINST/LCL1 DAY DM INSTALL LABOR, LOCAL.
DEVNG16PR16 port switch, rack mt
DEVNG5P5 port switch.
DEVPCRM101RACK MOUNT PC FOR DEVICE MONITOR.
DEVRAILRack Rails for PC Mount
DF6BSND41/1CCTV LENS
DFC1500SCSI INTERFACE CONTROLLER
DFC1700SCSI INTERFACE CONTROLLER
DFC1800VARIABLE RATE BUFFER
DFC1800NSCSI INTERFACE UNIT
DFPD2000EKLDIGITAL FILM SOUND DECODER
DFPD2000J1DIGITAL FILM SOUND DECODER
DFPD2000UC5DIGITAL FILM SOUND DECODER
DFPD2500SYLDIGITAL FILM SOUND DECODER
DFPD3000/10CENEW SDDS FILM SOUND DECODER
DFPD3000/1UC5NEW SDDS FILM SOUND DECODER-1
DFPD3000CENEW SDDS FILM SOUND DECODER
DFPD3000DR/CESDDS DIGITAL READY PROC CE
DFPD3000DR/UCSDDS DIGITAL READY PROC UC
DFPD3000UC5NEW DIGITAL FILM SOUND DECODER
DFPR2000EKDIGITAL FILM SOUND READER
DFPR2000UCJDIGITAL FILM SOUND READER
DFPR3000/0SYMNEW SDDS SOUND READER-UNIV
DFPR3000SYMNEW SDDS SOUND READER-UNIV
DFPR3000UCJNEW DIGITAL SOUND READER
DFRC3000SYLFILM SOUND RECORDING UNIT
DFRE3000SYLFILM SOUND ENCODER
DFS300DME SWITCHER
DFS500DIGITAL MULTI EFFECTS
DFS500MFDME MAIN FRAME FOR DES-500
DFS500PDIGITAL MULTI EFFECT SWITCHER
DFS700DME SWITCHER
DFS700ADME SWITCHER
DFS700APPAL DME SWITCHER.
DFS700PPAL DME SWITCHER
DFS800PRODUCTION SWITCHER
DFS800/TPRODUCTION SWITCHER
DFS900MMulti Format Switcher
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