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Repair & Maintenance   
   
Service Request
 
 
 

Create a depot or field service request for your Sony professional equipment.

     

 

Depot Service:

Send your unit to a Sony service center for repair or maintenance:

Model: 

New: Click below to get depot service status.
Repair Service Status

Field Service:

To request a service engineer to come to your location for onsite repair or maintenance of your unit, please select the state in which the unit is located, then click the button below.
State: 

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Model NumberDescription
BKMA7025HD MPEG ENCODER BOARD.
BKMA7030/1SDI/ANALOG DECODER BOARD
BKMA7030AFRTSMPEG 2 DECODER
BKMA7031MPEG DECODER W/ 8CHANNEL AUDIO
BKMA7035HD MPEG DECODER BOARD.
BKMA7045ASYNCHRONOUS NETWORK INTERFACE
BKMA7045AFRTSSCSI IF
BKMA7070ETHERNET BOARD FOR MAV70
BKMA720HDCAM INPUT BOARD
BKMA730HDCAM OUTPUT BOARD
BKMA750SONY ASYNCHRONOUS NETWORK I/F BOARD
BKMAU20/036BKMAU20/036
BKMAU20/073HDD UPGRADE KIT FOR MAVS2000 18 AND 36
BKMAU55/36HDD UPGRADE KIT FOR MAV555
BKMAU70//S3636GB HDD FOR UPGRADE OF MAV70.
BKMAU70//S7373GB HDD UPGRADE KIT FOR MAV70XGI.
BKMAU70/146AF146GB HDD KIT FOR MAV70XGI
BKMAU70/146S2146GB HDD KIT FOR MAV70XGI
BKMAU70146SEL146GB HDD KIT FOR MAV70XGI
BKMAU70146WKY146GB HDD KIT FOR MAV70XGI
BKMAU70XGIXGI SY BD,PU BD,& FRONT PANEL
BKMB10VIDEO BOARD FOR PFM32C1E.
BKMB12COMPONENT INPUT ADAPTOR FOR PFM42B.
BKMB13VIDEO & CONTROL S ADAPTOR FOR PFM42B.
BKMB30NWNETWORK ADAPTOR FOR PFM42B1/B2
BKMB30NW/LNETWORK ADAPTOR FOR PFM42B1/B2.
BKMFW10VIDEO INPUT/OUTPUT ADAPTOR.
BKMFW11SONY COMPONENT/RGB INPUT ADAPTOR.
BKMFW12SONY COMPONENT/ACTIVE THRU ADAPTOR.
BKMFW15HDMI Input Adaptor..
BKMFW16HDSDI Adaptor......
BKMFW21Sony Monitor Control Adaptor
BKMFW31SONY NETWORK MANAGEMENT ADAPTOR.
BKMFW32SONY NETWORK MANAGEMENT ADAPTOR.
BKMFW50SONY NETWORK MANAGEMENT ADAPTOR....
BKMFW55????NETWORK MANAGEMENT ADAPTOR
BKMPL17Protection Kit for LMDA170
BKMPP17Protection Kit for PVMA170
BKMPP25Protection Kit for PVMA250
BKMV11COMPONENT BNC INPUT BOARD.
BKMV12RGB/COMPONENT ACTIVE THRU ADAPTOR.
BKMW101CONTROL PANEL
BKMW102REMOTE CONTROL UNIT
BKMW103CONTROL PANEL EXTENSION KIT
BKMW104HD UPCONVERTER BOARD.
BKMW104/1UP UPCONVERTER BOARD
BKMW105SDTI-CP INTERFACE CARD
BKMWE2000E-VTR CONVERSION KIT
BKMWE2000/BGTBKMWE2000/BGT.
BKMWE2000/NE-VTR OPTION WITH PROXY FILE FEATURE
BKMWE3000E-VTR OPTION KIT
BKMXP14K SxS Player for PVMX300..
BKNE1010EDITING CONTROL PANEL
BKNE1010NWSDNE2000PAC2 BREAKOUT BKNE1010
BKNE1011EDITING FADER PANEL
BKNE1011NWSDNE2000PAC2 BREAKOUT BKNE1011
BKNE1020AUDIO PROCESSOR BOARD
BKNE1020NWSDNE2000PAC2 BREAKOUT BKNE1020
BKNE1030EXTENDED INPUT AND KEYER BOARD
BKNE1030NWSDNE2000PAC2 BREAKOUT
BKNE1031FRAME MEMORY BOARD
BKNE1040VIDEO EFFECTS BOARD.
BKNE1040NWSDNE2000PAC2 BREAKOUT BKNE1040
BKNE52A/V CONTROL PANEL
BKNSV202/2DIGITAL INPUT PROCESSOR BOARD
BKNSV203/2DIGITAL OUTPUT PROCESSOR BOARD
BKNSV209/29 PIN CONTROL INTERFACE BOARD
BKNSV209/S9 PIN CONTROL INTERFACE BOARD.
BKNW103SDDI INPUT KIT
BKNW104ANALOG CONPONENT INPUT BOARD
BKNW105AES/EBU I/F KIT
BKNW116EXTERNAL HD FOR HYBRID RECORDR
BKNW118SDTI(SX) OUTPUT BOARD
BKNW119CONTROL PANEL FOR DNWA75
BKNW120CONTROL PANEL FOR DNWA100
BKNW121CONTROL PANEL CASE
BKNW122CONTROL PANEL EXTENSION KIT
BKNW123MODIFICATION KIT FOR PANEL EXT
BKNW124BETACAM SX ACCY
BKNW225DOCKING KIT(COMB DNWA25& A25)
BKNW225/CDOCKING KIT(COMB DNWA25& A25)
BKNW25DV/SX CONVERTER
BKNW26BKNW26.
BKNWC9WCCD UNIT FOR DNW9WS
BKNWC9WRR-CCD UNIT FOR DNW-9WS
BKP3700TELEPROMPTER UNIT
BKP3700MTELEPROMPTER
BKP5090UPGRADE UNIT FOR BVP-500/550
BKP5091WIDE SCREEN DSP BOARD
BKP5530CAMERA CARRYING HANDLE
BKP5971TELEPLOMPTER UNIT.
BKP5972SDI OUTPUT BOARD
BKP5973CONTROL PANEL FOR CCU550
BKP5974DC POWER UNIT
BKP5976CCU UPGRADE UNIT
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