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Repair & Maintenance   
   
Service Request
 
 
 

Create a depot or field service request for your Sony professional equipment.

     

 

Depot Service:

Send your unit to a Sony service center for repair or maintenance:

Model: 

New: Click below to get depot service status.
Repair Service Status

Field Service:

To request a service engineer to come to your location for onsite repair or maintenance of your unit, please select the state in which the unit is located, then click the button below.
State: 

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Model NumberDescription
PCSP150VIDEO CONFERENCE CODEC/PROCESS
PCSP160VIDEO CONFERENCE CODEC/PROCESS
PCSP200VIDEO CONFERENCE CODEC/PROCESS
PCSP300VIDEO CONFERENCE CODEC/PROCESS
PCSP400VIDEO CONFERENCE CODEC/PROCESS
PCSP500VIDEO CONFERENCE CODEC/PROCESS
PCSP600VIDEO CONFERENCE CODEC/PROCESS
PCSR500REMOTE COMMANDER (ADDIT. USE)
PCSR510REMOTE COMMANDER
PCSSMS10SMRT. MGMT. SOL. UP TO 10 USRS
PCSSMS100AMRT. MGMT. SOL. UP TO 100 USR
PCSSMS25SMRT. MGMT. SOL. UP TO 25 USRS
PCSSMS5SMART MGMT. SOL. UP TO 5 USERS
PCSSMS500SMRT. MGMT. SOL. UP TO 500 USR
PCSSMSUNLMTDSMRT. MGMT. SOL. UNLIMITED USR
PCSSTG1GLASS CAMERA STAND
PCSSTG1/BGTGLASS STAND FOR PCS-1
PCSSTP1TUBULAR CAMERA STAND
PCST300DRAW/WRITE TABLET PCS3000
PCST500DRAWING TABLET
PCSTL3017" DESKTOP VIDEO CONF. SYSTEM.
PCSTL30/BGTENTRY-LEVEL DESKTOP VNCF SYSTEM
PCSTL30/RSAE22-YR ADV. EXCH. PGM, PCS-TL30
PCSTL30/RSAE33-YR ADV. EXCH. PGM, PCS-TL30
PCSTL30/SCCPTL30 SCCP VERSION FOR CALLMANAGER.
PCSTL30DT/INSPCSTL30 install, Deaf-Talk
PCSTL3317" Desktop Video Conf. System
PCSTL502MBPS IP DESKTOP LCD VCNF SYSTEM
PCSTL50/PALVIDEOCONFERENCE SYSTEM (MAIN UNIT)
PCSTL50/SCCPPCS-TL50 FOR CISCO CALLMANAGER
PCSTL50SU/BGTPCS-TL50 SUCCESSOR
PCSU3010PAN/TILT HEAD CONTROLLER
PCSUC150UP-GRADE KIT FOR PCS-1500
PCSUC160PCS1600 UPGRADE KIT(H.320 MCU)
PCSUC161UPGRADE KIT FOR PCS1600
PCSUC161/TOKUPGRADE KIT FOR 1600
PCSUC310/1UPGRADE KIT FOR PCS3000
PCSUC540UPGRADE KIT FOR PCS5100
PCSUC540/1UPGRADE KIT FOR PCS5100
PCSUC550PCSUC550
PCSUC601H.323 SFT. WARE FOR PCS6000
PCSUP5100UPGRADE TO PCS5100
PCSV2DESKTOP MODEL.
PCSVCS10HD Visual Communication Server
PCSVCS100HD Visual Comm Server
PCSVCS100SPUSHD Visual Comm Server Support Pac
PCSVCS10SPHD Visual Communication Server
PCSVCS10XHD Visual Comm Server
PCSVCS10XSPUSHD Visual Comm Server Support Pac
PCSVCS20HD Visual Communication Server
PCSVCS20SPHD Visual Comm. Server Support Pac
PCSVCS3HD Visual Comm Server
PCSVCS30HD Visual Comm Server
PCSVCS30SPHD Visual Comm Server Support Pac
PCSVCS3SPHD Visual Comm Server Support Pac
PCSVCS40HD Visual Comm Server
PCSVCS40SPHD Visual Comm Server Support Pac
PCSVCS50HD Visual Communication Server
PCSVCS50SPHD Visual Comm. Server Support Pac
PCSVCS60HD Visual Comm Server
PCSVCS60SPHD Visual Comm Server Support Pac
PCSVCS70HD Visual Comm Server
PCSVCS70SPHD Visual Comm Server Support Pac
PCSVCS80HD Visual Comm Server
PCSVCS80SPHD Visual Comm Server Support Pac
PCSVCS90HD Visual Comm Server
PCSVCS90SPHD Visual Comm Server Support Pac
PCSVCSD10SD Visual Comm Server Support pac
PCSVCSD10SPUSVisual Comm Server Support pac
PCSVCSD3SD Visual Comm Server
PCSVCSD3SPSD Visual Comm Server Support pac
PCSXA55HD video conferencing system.
PCSXA80720p HD Visual Communications Package
PCSXG100SSony HDVC System
PCSXG55HD Video Conferencing System
PCSXG55/9DS720p HD VC System w/Data Sharing
PCSXG55SHD Video Conferencing Codec ONLY
PCSXG77Sony HDVC System
PCSXG77SSony HDVC System
PCSXG80High Definition VC Package......
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