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Repair & Maintenance   
   
Service Request
 
 
 

Create a depot or field service request for your Sony professional equipment.

     

 

Depot Service:

Send your unit to a Sony service center for repair or maintenance:

Model: 

New: Click below to get depot service status.
Repair Service Status

Field Service:

To request a service engineer to come to your location for onsite repair or maintenance of your unit, please select the state in which the unit is located, then click the button below.
State: 

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Model NumberDescription
PCS1/SCCPPCS1 SKINNY WERSION FOR CALLMANAGER
PCS11IP VIDEOCONFERENCE SYSTEM
PCS11/ISDNPCS11 WITH ISDN I/F PCSB384
PCS1500SUCCESSOR OF PCS3000
PCS1500MESET TOP VIDEOCONFERENCING UNIT
PCS1500USET TOP VIDEOCONFERENCING UNIT
PCS1600COMPACT CONFERENCE PACKAGE
PCS1600/BLVIDEOCONFERENCE PACKAGE MODEL
PCS1600IPPCS1600+PCSUC161
PCS1600MEPCS1600 MULTIPOINT PACKAGE
PCS1600ME2PCS1600+PCSUC161+PCSI160+PCSUC160
PCS1600UPCS1600U 384 PACKAGE
PCS1MPCS-1 plus PCSA1 MICS
PCS1SCODEC ONLY SET-TOP SYSTEM
PCS1WIRLS/BGTPCS-1 SUCCESSOR
PCS2000AVIDEO CONFERENCE
PCS3000ROLLABOUT PACKAGES
PCS3000/3PCS3000 SUCCESSOR
PCS3MUXADTRAN512 IMUX W/TRINICOM 384
PCS5000CONF. AUDIO UNIT (ADDIT. USE)
PCS5100TV CONFERENCE SYSTEM
PCS5100/3PCS5000 SUCCESSOR
PCS5100/4MODIFIED PCS5100/3
PCS5100/5INCLUDES PCSA520EK,PCSA300
PCS5100RDISCVTC PROCESSOR PACKAGE
PCS6000VIDEO CONFERENCE SYSTEM
PCS6000/1024PCS6000 + PCSUC601 + PCSI600 X2
PCS6000/1536PCS6000 + PCSUC601 + PCSI600 X 3
PCS6000/512PCS6000 + PCSUC601 + PCSI600
PCS6000/PRIPCS6000 + PCSUC601 + PCSI601
PCS6000/SSTV CONFERENCE SYSTEM
PCSA1TABLETOP MICROPHONE
PCSA210CONFERENCE AUDIO UNIT
PCSA300MICROPHONE.
PCSA500CONF. AUDIO UNIT (ADDIT. USE)
PCSA520EKEXTERNAL MICROPHONE KIT
PCSAA3DIRECTIONAL TABLETOP MICROPHONE
PCSAA30ECHO CANCELLING MICROPHONE
PCSAA31ECHO CANCELLING EXTENSION MICROPHONE
PCSAA7P4N/C MICS FOR G70 SERIES (SET OF 4)
PCSAA7P4CELMICROPHONE
PCSAA900AUDIO CONFERENCEING SYSTEM
PCSAB384SISDN BRI 384KBPS INTERFACE BOX (BLACK)
PCSAB768SISDN BRI 768KBPS INTERFACE BOX (BLACK)
PCSACG70CAMERA UNIT FOR G70
PCSACG70PEURO-STANDARD CAMERA G70
PCSACHG90HIGH DEFINITION VIDEO CAMERA......
PCSACHG90/BGTHigh Definition VC Camera
PCSACHG90DEMOHIGH DEFINITION CAMERA
PCSACTG70TRACKING CAMERA FOR G70 SERIES
PCSACTG70PTRACKING CAMERA
PCSACXG80High Definition Camera for PCS-XG80S
PCSADSB1SDATA SOLUTION BOX (SILVER)
PCSADSB1W/BGTDSB CARD FOR PCS-1 SUCCESSOR.
PCSADSB30/BGTDSB CARD FOR PCS-TL30
PCSADSB50/BGTDSB CARD FOR TL50 SUCCESSOR
PCSADSM1DATA SOLUTION MODULE FOR TL30.
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